Terms and conditions

1. GENERAL
By using this webshop (www.kromnigon.com) and purchasing products or services on it, you agree to abide by these Terms and Conditions.

2. CONTRACT BETWEEN YOU AND US
When you place an order on www.kromnigon.com, we will confirm receipt of your order by sending you an email summarizing the details of your order (“Order Confirmation Email”). The Order Confirmation Email is our acceptance of your order and signifies the creation of the contract between you and us (“Contract”). The Contract is subject to these Terms and Conditions.

3. PRICE AND PAYMENT
The price of any products or services will be as quoted on our Site, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation Email.

4. PRODUCT DESCRIPTIONS
We always try to accurately represent the products featured on our Site. However, we do not warrant that product descriptions or other content on our Site is accurate, complete, reliable, current, or error-free.

5. DELIVERY
We aim to fulfill your order by the delivery date set out in the Order Confirmation Email or, if no date is specified, then within a reasonable time. We are not liable for any delays in deliveries caused by postal delays or force majeure events.

6. SHIPPING COSTS AND METHODS
Shipping costs, methods, and carriers will vary based on the size, weight, and destination of your order. You will be informed of the shipping cost and method before you place your order.

7. SHIPPING PROBLEMS
If you experience any problems with the shipment, such as not receiving your package or receiving it damaged, please contact our customer service team immediately. We will investigate the issue and may offer solutions such as reshipment, partial refund, or full refund, depending on the situation. Please note that we cannot be held responsible for packages that are lost or damaged during shipping, but we will do our best to resolve the issue in a satisfactory manner.

8. CUSTOMS, DUTIES, AND TAXES
If you are ordering from outside the European union, please be aware that your order may be subject to import duties and taxes, which are applied when your delivery reaches its destination. We have no control over these charges, and cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

9. ORDER CANCELLATION
You have the right to cancel your order without any given reason any time before shipment. You must notify us of your decision to cancel your order. You may do so by contacting our customer service team through the Site. Following cancellation, we will refund you the price paid for the cancelled order (or part of the order cancelled), less any collection or return charges (if any). We will process the refund due to you as soon as possible and, in any case, within 14 days of the day you have given notice of your cancellation.

10. USER ACCOUNTS
Some parts of our Site may require an account. By creating an account, you agree to provide truthful, accurate, and complete information, and to keep this information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

11. INTELLECTUAL PROPERTY RIGHTS
All and any Intellectual Property Rights in connection with the products shall be owned by Kromnigon AB absolutely.

12. INDEMNITY
You agree to indemnify, defend and hold harmless Kromnigon AB, our directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Site or your breach of the Terms and Conditions.

13. LAW AND JURISDICTION
These terms and conditions are to be construed in accordance with the laws of Sweden and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the Swedish law.

14. ALTERATIONS TO THESE TERMS AND CONDITIONS
We reserve the right to revise and amend these Terms and Conditions from time to time. You will be subject to the policies and Terms and Conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.